Contact Us

Need help with your order? Please message me and I'll help you as best I can.

Digital (PDF) patterns are sent automatically when your order is paid and confirmed. If you haven't received your download or receipt, please check your spam & junk mail folders.

If they aren't in your spam folder, then your internet provider has blocked the automated email at the server - the algorithm thinks the email is malicious spam. Please message me and I'll send the pattern/s manually.

Please continue scrolling for further FAQ's.

Contact Toni

Frequently Asked Questions (FAQs)

  • Website & Shop Policies

    You can find links to store policies, including our privacy policy, on our Home page. Please scroll to the bottom of the page (red footer section).

    More Information 

  • Ai Statement

    None of my quilts, toys, or other projects are made, drawn, or written, using Ai. I use digital images, painstakingly drawn by me, for printing and colour control purposes only. All projects have been made by me.

  • Shipping

    Printed patterns are shipped from my home in Australia. Tracking is not currently available for small orders due to costs.

    Shipping Policy 

  • Social Media

    You can find our social media links, including a link to our Substack blog, on our Home page. Please scroll to the bottom of the page.

    More Information 

  • Julie’s Edge to Edge Quilting

    Julie lives in Dungog, NSW, and does all my quilting for me. She provides an all-over (edge-to-edge) quilting service and I think she's brilliant.

    Email Julie 

  • General & Wholesale Enquiries

    Need to ask a question? Want wholesale information?

    Email Toni 

  • Happy Quilts Book

    The publisher has made the decision to provide the templates in two forms - a CD or a download link. Please contact the publisher if you can't access your templates.

Browse Our Patterns

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  • Our store policies and other information can be found in the footer section of the Home page.