Contact Us

Need help with your order? Please message me and I'll help you as best I can.

Digital (PDF) patterns are sent automatically when your order is paid and confirmed. If you haven't received your download or receipt, please check your spam & junk mail folders.

If they aren't in your spam folder, then your internet provider has blocked the automated email at the server - the algorithm thinks the email is malicious spam. Please message me and I'll send the pattern/s manually.

Please continue scrolling for further FAQ's.

CONTACT TONI

Frequently Asked Questions (FAQs)

  • Scam Sellers

    BEWARE of fraudulent sellers! These criminals are stealing my patterns and are advertising them across many platforms including Facebook, Instagram, Pinterest, Amazon, Temu, and Etsy. Always contact me if you have any doubts (before you buy).

  • Shipping

    Printed patterns are shipped from my home in Australia. Tracking is not currently available for small orders due to costs.

    Shipping Policy 

  • US Tariffs

    Shipping to the US is no longer suspended. Please contact us for further information.
    I’m currently working with suppliers and stores, with particular emphasis on tariffs and costings.

  • Ai Statement

    None of my quilts, toys, or other projects are made, drawn, or written, using Ai. I use digital images, painstakingly drawn by me, for printing and colour control purposes only. All projects have been made by me.

  • Social Media

    You can find our social media links, including a link to our Substack blog, on our Home page. Please scroll to the bottom of the page.

    More Information 

  • Julie’s Edge to Edge Quilting

    Julie lives in Dungog, NSW, and does all my quilting for me. She provides an all-over (edge-to-edge) quilting service and I think she's brilliant.

    Email Julie 

  • Happy Quilts Book

    The publisher has made the decision to provide the templates in two forms - a CD or a download link. Please contact the publisher if you can't access your templates.

  • Website & Shop Policies

    You can find links to store policies, including our privacy policy, on our Home page. Please scroll to the bottom of the page (red footer section).

    More Information 

Wholesale Requests

Please message us with all wholesale enquiries.
Include your name, phone number, company name and shipping address, plus
your business number (eg. ABN).

CONTACT TONI

  • Our store policies and other information can be found in the footer section of the Home page.